Last updated: September 5, 2025

This Privacy Policy explains how 3Distica Store (“the Site,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit, use our services, or make a purchase from store.3distica.com (the “Site”).

By using our Site and Services, you agree to the terms of this Privacy Policy. If you do not agree, please stop using our Services immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last updated” date.

Information We Collect

Information You Provide Directly

  • Contact details: name, email, phone number, billing/shipping addresses.
  • Order details: payment confirmation, purchase history, and delivery details.
  • Account information: username, password, and login credentials (if you create an account).
  • Customer support: any details you provide when contacting us.

Information Collected Automatically

When you use our Site, we may collect:

  • Device and browser information
  • IP address and geolocation (approximate)
  • Usage data (e.g., pages viewed, time spent, clicks)
  • Cookies and similar technologies (see below)

Information from Third Parties

We may receive limited information from:

  • Payment gateways (e.g., Stripe, PayPal, or other processors used on WooCommerce)
  • Shipping & delivery partners to fulfill your order
  • Analytics and marketing tools (e.g., Google Analytics, Meta Pixel, etc.)

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Manage your account and transactions
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (if you’ve opted in)
  • Detect and prevent fraud or misuse

Cookies

Our Site uses cookies to improve functionality, remember your preferences, and track performance. Cookies may also be used for analytics and targeted advertising.

You can manage cookies in your browser settings. Please note that disabling cookies may impact certain features of our Site.

How We Share Your Information

We may share your personal information with:

  • Payment processors (to complete secure transactions)
  • Shipping & logistics providers (to deliver your orders)
  • IT & hosting providers (WordPress/WooCommerce systems, site backups, email hosting)
  • Marketing & analytics partners (if you’ve consented to tracking/ads)

We do not sell your personal data.

Data Retention & Security

We retain your personal information as long as necessary for order fulfillment, customer service, legal compliance, or dispute resolution.

We implement security measures to protect your information, but no system is completely secure. Please keep your account credentials private and secure.

Your Rights

Depending on your location, you may have rights such as:

  • Accessing your personal data
  • Correcting or deleting your data
  • Withdrawing consent for marketing
  • Requesting data portability

You can exercise these rights by contacting us (details below).

Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe we have, please contact us for immediate removal.

International Users

If you are accessing our Site from outside the UAE, please note that your information may be processed and stored in other countries, including where our hosting and service providers operate.

Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us: store[@]3distica.com